Only Ausgrid's authorised contractors are allowed to remove trees or branches near live wires.
The general rule is that if the street tree is on public property and its branches overhang powerlines or the tree is located within 3 metres of power lines then Ausgrid is responsible for determining if it requires trimming or removal. They will be required to respond in the first instance, prior to Council.
To report street tree maintenance near power lines you can complete the reporting form on Ausgrid's website. You will be asked to provide the street pole number or loaction.
In the case of an emergency involving power lines do not fill out the online form – instead, contact Ausgrid immediately on 13 13 88.